Print Apparel

Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners, or dry-clean the items. This apparel can also be tumble-dried on a low cycle, but hang dry works best.

Completely printed garments

This apparel can be machine-washed cold with like colors, but without bleach. You can tumble-dry the apparel on low heat. It can't be ironed or dry-cleaned. The sweatshirts have a slightly different fabric. So while they can be machine-washed cold with like colors without bleach and ironed on low heat, they can't be tumble-dried or dry-cleaned.

Embroidery

Embroidered shirts also can be machine-washed cold and inside-out on a gentle cycle with a mild detergent and similar colors. You can use a small amount of chlorine bleach, but non-chlorine is the safer option. If you notice any color residue in water, rinse the garment in lukewarm water and then in cold several times, but try not to rub any stained embroidery. Embroidered clothing can also be dry-cleaned.

After washing, don't leave the clothing soaking, or lying in a pile while wet. Do not wring out the embroidered articles, but if you want to tumble-dry them, use a cool air setting.

Bags

Beach, tote and drawstring bags can be machine-washed without bleach on cold cycle. After washing, they can be tumble-dried on low heat. They can't be ironed, or dry-cleaned.

Pillows

The pillowcase itself can be machine-washed without bleach on cold cycle, and they can be tumble-dried on low heat. They can't be ironed, or dry-cleaned. The pillow insert should only be hand washed.

Mugs

Our white mugs are microwave and dishwasher safe. !! Matte black magic mugs, however, should only be hand-washed, and you can't put them in a microwave. !! Note that they're also prone to scratches, so be extra careful.

Phone Cases

Remove your case from your phone. Add a little mild soap to water, and dampen a cloth or sponge with it. With the damp cloth, rub your case gently in circles. Let your case air dry at room temperature.

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Returns

What’s your return policy?

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at bibimpopcs@gmail.com (or social media)!

Do you offer refunds?

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at bibimpopcs@gmail.com (or social media) with photos of wrong/damaged items and we’ll sort that out for you.

Can I exchange an item for a different size/color?

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section.

Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at bibimpopcs@gmail.com (or social media) within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!

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Delivery

When will I get my order?

It takes 3-7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

USA: 5-​8 business days

International: 10-20 business days

Where will my order ship from?

We work with an on-demand order fulfillment company with facilities worldwide!

Will I be charged customs for my order?

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

● Check your shipping confirmation email for any mistakes in the delivery address.

● Ask your local post office if they have your package.

● Stop by your neighbors in case the courier left the package with them.

Pro tip: Package theft is on the rise—I​ f you're expecting a home delivery and you know you won't be home to accept it, use an address where you know you'll be!

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at  bibimpopcs@gmail.com (or social media) with your order number.